Be a Services
Pacesetter

Enhance your Services IQ

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SPEND LESS TIME KEEPING THE LIGHTS ON AND MORE TIME INNOVATING

In the B2B world, customer expectations are at an all-time high. Experience has become the new battleground, defined not by what you offer but by how well you enable your customers to achieve the outcomes most important to them.

HPE Pointnext Services organization is relentlessly innovating to provide a simplified, AI powered digital experience to customers.

Join us on this gamified learning journey to enhance your Services Intelligence Quotient and become a Services Pacesetter!

WHO IS A SERVICES PACESETTER?

The world of selling is undergoing a paradigm shift moving from “Always be closing” to “Always be connecting” mindset. This requires a service-led approach in engaging customers.

A Services Pacesetter can be characterized as someone who is well versed in the value proposition of Services, embraces the best practices in attaching Services and is committed to drive this behavior during customer outreach.

Pacesetters help eliminate issues that block transformation

1 in 3

Decision makers are challenged to support digital transformation because their teams are busy supporting legacy IT

28%

of organizations have experienced data center downtime due to human error

48%

of IT Ops leaders report IT/apps, skill shortages, and insufficient staffing levels as a top pain point

JOURNEY OVERVIEW

Your journey will comprise of two phases as shown below, consisting of knowledge check at the end of each phase.

Embark on this journey today to start earning points as you engage in the various activities through each phase.